1.1 Agreement - Terms and Conditions

By visiting, using or ordering from IntimeTickets.com, you acknowledge that you have read, understand and accept the Terms and Conditions of Use of this website

1.2 Changes in Terms and Conditions

IntimeTickets.com reserves the right to change these Terms at any time; therefore, please check this page of the Website periodically for updates.

1.3 Purchase Policy

Once you have booked Tickets, Hotels, Restaurants, Packages or any other product purchased on this site (The services), products cannot be exchanged or cancelled. 100% cancellation charges apply for all services.

Your reservation for hotels will be for the stated number of nights and the applicable board basis confirmed. All additional services ordered should be settled directly before departure and your contract for these services will be with the applicable hotel.

If you have any special request, you must advise us at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. Confirmation that a special request has been noted or passed on to the supplier or inclusion of the special request on your confirmation or any other documentation is not confirmation that the request will be met. We cannot accept any conditional bookings. If you or any member of your party has any medical problem or disability that may affect your arrangements, please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements. In any event, you must give us full details in writing at the time of booking. If we or the supplier of the service in question reasonably feel unable to properly accommodate the particular needs of the person concerned, we must reserve the right to decline their reservation or, if full details are not given at the time of booking, cancel when we become aware of these details.

Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations or those of any service provider is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure". In these Booking Conditions, "force majeure" means any event which we or the provider of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control

Transportation to and from the services purchased is entirely at your own risk and we accept no liability for failure to arrive and fulfill the services purchased from the site.

Descriptive material on facilities provided at the hotel is drawn from information provided by the hotel suppliers. IntimeTickets.com cannot be held responsible for any inaccuracies in such information, nor can liability be accepted for changes to facilities which are not communicated to us by the hotel.

IntimeTickets.com acts as an agent and has no control over the event.

All tickets sold through this site are supplied by STAR members; STAR is a self regulatory body which operates within guidelines supported by, amongst others, the Office of Fair Trading, the British Tourist Authority, the London Tourist Board and the Society of London Theatre.

Tickets are sold subject to the Theatre/Event Management's rights. The Theatre/Event Management reserve the right to alter the cast without prior notification, to make alterations to the advertised arrangements and to refuse admission.

If tickets are re-sold or transferred for profit or commercial gain by anyone other than the Promoter, Venue Management, IntimeTickets.com or one of their authorised sub-agents, it will become invalid and the holder may be refused entry to or ejected from the venue.

If you are collecting your tickets from the box office please make sure you have your acknowledgement of order and your credit/debit card (used to make the booking) with you. You will only be able to collect your tickets one hour prior to the Event starting.

We aim to despatch your tickets as soon as possible, if we can't post the tickets to you due to the proximity of a performance date or in circumstances beyond our control we reserve the right to ask you to pick up tickets at the box office on the day half an hour before the performance.

Please check tickets and reservation details on delivery, as mistakes cannot be rectified at a later date.

It is your responsibility to inform us of any changes to your address, contact number or email before we are able to post your tickets.

Latecomers may be asked to await admission until a convenient break.

Images used are for illustrational and informational purposes only.

1.4 Indemnity

All users and visitors of this website agree to indemnify and hold IntimeTickets.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this website, including also your use of the website to provide a link to another website.

1.5 Privacy statement for IntimeTickets.com

A. What information is sought after when visiting the site and when ordering?

When you order with IntimeTickets.com, you will be asked a few personal questions, such as name, address, phone number, E-mail address.

Why do we need this information?

We need your address to be able to send you invoices, order confirmation and tickets.

We need your e-mail address, to be able to send you the receipts of orders. If you do not wish to receive any newsletters, you can cancel these mailings. Look below at Newsletters and received information.

We need your phone number in case we have to reach you quickly, e.g. if we are unable to deliver ordered tickets.

We register domain names and IP addresses for use in internal statistics.

B. Newsletters and received information:

Anyone ordering on IntimeTickets.com will be able to receive newsletters and information regarding events and tickets. You will always be able to cancel such information, by following the instructions at the end of the newsletter or simply unsubscribe on the site itself.

C. Sharing of information with others:

IntimeTickets.com will only share information concerning you as a client with a third party if a task has to be executed by this third party. We will only give out information when it is absolutely necessary in order to execute a task. It may also be of interest to make use of external consultants in connection with market surveys or similar. All information shared with a third party is protected by confidentiality agreements. The information will not be used commercially nor used by the third party more than absolutely necessary in order to execute a task requested.

IntimeTickets.com does not sell names, e-mail addresses or any other customer profile information to a third party. Nor do we have any intention of doing so in the future.

D. Links:

This web site contains links to other web sites. Note that by clicking on one of these links, you will automatically go to another web site. We recommend that you to look at their terms and "privacy statements", as they may differ from our practice.

E. Safety:

This site has implemented a number of safety precautions to prevent loss and damage, as a consequence of gathered or transferred information. We utilise Secure Socket Layers (SSL) technology to secure the information registered at IntimeTickets.com. Credit card details will never be transmitted decrypted over the Internet. All stored information concerning our clients is protected behind a firewall.

F. Notification of Changes:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

G. Legal Disclaimer:

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site